Privacy Policy

Relentless Moving ("we," "us," "our") is a moving company based at 41 Flatbush Ave, Brooklyn, NY 11217. This policy explains what personal information we collect through relentlessmovingnyc.com, how we use it, and the choices you have.

When you request a quote, book a move, or contact us, we collect the information you provide:

• Contact details — name, email address, phone number
• Move details — pickup and delivery addresses, building type, floor, move date, inventory, and services requested
• Any information you include in messages or special-instruction fields

We also collect limited technical information automatically through privacy-focused website analytics (pages visited and general performance data). Our analytics do not use advertising cookies and do not build cross-site profiles of visitors.

• To respond to your quote request and prepare your estimate
• To schedule, coordinate, and perform your move
• To communicate with you by phone, SMS, or email about your move
• To prepare building paperwork you request, such as Certificates of Insurance
• To improve our website and services

We do not sell your personal information, and we do not share it with third parties for their marketing.

We use a small number of service providers to run our website and operations. They process data only on our behalf and only as needed to provide their service:

• Website hosting and analytics (Vercel)
• Secure form processing and data storage (Supabase)
• Email delivery for quotes and confirmations (Resend)
• SMS notifications to our team about new requests (Twilio)
• Maps and location services on our contact page (Google Maps)

We keep quote and booking information for as long as needed to serve you and to meet our legal, accounting, and insurance obligations. You may ask us to delete your information at any time (see "Your Choices" below); we will honor the request unless we are required to retain certain records.

• You may request a copy of the personal information we hold about you
• You may ask us to correct or delete your information
• You may opt out of non-essential communications at any time

To exercise any of these, email RelentlessMoversNYC@gmail.com or call 929-426-0094.

Your information is transmitted over encrypted connections (HTTPS) and stored with reputable providers that maintain industry-standard security practices. No method of transmission or storage is 100% secure, but we take reasonable measures to protect your data.

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

If we make material changes to this policy, we will update the effective date above and post the new version on this page.

Relentless Moving · 41 Flatbush Ave, Brooklyn, NY 11217 · 929-426-0094 · RelentlessMoversNYC@gmail.com

See also our Terms & Conditions.